Skip to Main Content

Social Determinants of Health

child passing a cookie to another child

Let us help you!

FindHelp is a tool to find more things you need.

The Social Determinants of Health Department's main goal is to understand and help our members and the community. We work closely  with Social Workers, Certified Community Health Workers, and Field  Outreach Representatives.

Our Social Determinants of Health (SDoH) team helps members improve their quality of life by addressing health differences and things like money and jobs that can affect their health, daily life, and overall well-being. 

We do this by:

  1. Finding ways to help: We look for ways to make your health better.
  2. Helping you connect with community partners: We help you find people who can help when you need it.
  3. Finding places where people need more help: We look for places where more help is needed, and things people can do together.

Our Community Resource Coordination Team Services include:

  • Home Visits: We can visit you at your home. Bringing care to your doorstep.
  • Community Events: We have things to do in your town. Events in your area that celebrate you and connect us together.
  • Environmental Assessments: We make sure your home is safe. Ensuring a safe environment for you and your family.
  • Coaching Services: We help you with advice and support.  Offering continuous support and advice.

Our Field Outreach Representatives focus on:

  • Planning for Healthy Babies: Giving information and help after having a baby. Planning to ensure a healthy outcome.
  • Connecting you with community services: Helping you find things you need in your area. Provide you with community connections with a wide range of services created just for you.
  • Health Risk Assessments: We look for things that could make you sick. Provide you with community connections with a wide range of services created just for you.
  • Family Planning: Helping you decide how big your family will be. Helping you plan with confidence and care.

Our Social Workers:

  • Telephonic Outreach: We call to see if you need help. Reaching out to have talks that will ensure we understand your needs.
  • Social Needs Assessments: We ask questions to see what you need. Asking questions to close care gaps. 
  • Complex Home Visits: We visit you at home if you need us to. Providing you with care through home visits if you need it.
  • Care Plan Development: We plan to help you get and stay healthy. Making a plan to ensure a healthy outcome.

Helpful tools:

  1. Social Determinants of Health Form: This helps us learn about you.
  2. Community Connections Hotline: Call us at 1-866-775-2192 if you need help right away.
  3. Transportation Help: Learn about how to get a ride.

If you have questions or need help with our Social Determinants of Health programs, please call our Program Coordination team at 1-800-504-8573. If you need to use a special phone, call 1-800-255-0056. If you can't hear or see well, call 1-800-255-0056 for help.